PRIVACY POLICY

Cranfill Dental Privacy Policy

Effective Date: 4/6/26

At Cranfill Dental, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information, including when you interact with us via our website, phone system, or text messaging services.

Information We Collect

We may collect the following types of personal information:

  • Name

  • Phone number

  • Email address

  • Appointment details and communication history

  • Any information you provide through forms, phone calls, or messages

How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Respond to inquiries and provide customer support

  • Send appointment reminders and important updates

  • Communicate regarding your care

  • Improve our services and patient experience

Text Messaging (SMS) Communications

If you choose to receive text messages from Cranfill Dental, we may send:

  • Appointment reminders

  • Follow-up messages

  • Customer care communications

  • Responses to your inquiries

Message frequency may vary.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only as necessary to:

  • Provide services (e.g., secure communication platforms)

  • Comply with legal obligations

No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Choices

You may:

  • Opt out of text messaging at any time by replying STOP

  • Request assistance by replying HELP

  • Contact us to update or remove your information

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Cranfill Dental
970-223-2882

1103 Oak Park Drive, Suite 105

Fort Collins, CO 80525

SMS TERMS & CONDITIONS

Cranfill Dental SMS Terms & Conditions

By opting in to receive text messages from Cranfill Dental, you agree to the following terms:

Types of Messages You May Receive

By providing your consent, you agree to receive text messages from Cranfill Dental, which may include:

  • Appointment reminders

  • Appointment confirmations

  • Customer care communications

  • Responses to your inquiries

  • Occasional operational updates related to your care

Consent

You may opt in to receive SMS messages by:

  • Calling our office and selecting the option to receive a text message

  • Providing your phone number through our website or forms

  • Requesting communication via text

Message Frequency

Message frequency may vary depending on your interaction with our office.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying:

STOP — to unsubscribe
HELP — for assistance

After opting out, you will no longer receive SMS messages unless you opt back in.

Privacy Policy

For more information on how your data is handled, please visit our Privacy Policy page:
[Insert Privacy Policy Link]

Contact Information

If you need assistance, please contact us